1. Scope
This Privacy Policy explains how Align & Innovate, LLC (“Align & Innovate,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the Aligned Before AI™ Foundation System, including the website at https://alignedbeforeai.com, enrollment and payment pages, forms, course access, communications, and related support.
This policy applies to information collected through our online services and direct interactions connected to the Foundation System. It does not govern third-party websites or services that publish their own privacy notices.
2. Information We Collect
Information you provide
- Contact information, such as your name, email address, telephone number, company, role, and mailing information.
- Enrollment and transaction information, including the product purchased, amount paid, payment status, billing details, and transaction identifiers. Complete payment-card information is processed by the connected payment provider and is not intended to be stored directly by Align & Innovate.
- Account and course information, such as login-related data, progress, activity, submissions, assessments, support requests, and communications.
- Information submitted through forms, surveys, consultation requests, feedback, testimonials, or other voluntary communications.
Information collected automatically
- Device, browser, operating-system, IP-address, log, referral, page-view, date-and-time, and approximate-location information.
- Cookie, analytics, conversion, session, and similar technical information used to operate, secure, evaluate, and improve the services.
Information from service providers
We may receive information from providers supporting hosting, customer relationship management, course delivery, payment processing, email, scheduling, analytics, security, and related business operations.
3. How We Use Information
- Provide, administer, personalize, and support the Foundation System.
- Process enrollment, confirm payment, deliver receipts, and provide access instructions.
- Authenticate users, maintain accounts, monitor progress, and provide assessor or support services.
- Respond to requests, troubleshoot issues, and communicate operational or service-related information.
- Send marketing communications where permitted, subject to available unsubscribe rights.
- Maintain security, prevent fraud or misuse, enforce agreements, and protect legal rights.
- Analyze performance, improve content and user experience, and manage business operations.
- Comply with applicable law, legal process, tax, accounting, and recordkeeping obligations.
4. How We Disclose Information
We may disclose personal information to:
- Service providers and contractors that perform services on our behalf and are permitted to use information only for authorized purposes.
- Payment, fraud-prevention, customer-management, email, course-platform, analytics, hosting, security, and professional-service providers.
- Government authorities, courts, regulators, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, property, users, or the public.
- A buyer, successor, lender, advisor, or other relevant party in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
- Other parties with your direction or consent.
We do not sell personal information for money. Some privacy laws may define certain advertising or analytics disclosures more broadly than an ordinary sale. Where applicable, requests to opt out may be submitted using the contact information below.
6. Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary by data type, relationship, operational need, and applicable law.
We use administrative, technical, and organizational safeguards designed to protect information. No transmission, platform, or storage method is completely secure, and we cannot guarantee absolute security.
7. Privacy Rights and Choices
Depending on where you live and the law that applies, you may have rights to request access, correction, deletion, portability, restriction, or information about certain processing, and to opt out of certain sale, sharing, targeted advertising, or profiling activities.
Submit a request to [email protected]. We may need to verify your identity and authority before completing a request. Authorized agents may be required to provide proof of authorization. We will not unlawfully discriminate against you for exercising an applicable privacy right.
You may unsubscribe from promotional emails using the unsubscribe link in the message. Operational, transactional, account, and legal communications may still be sent when necessary.
8. Children’s Privacy
The Foundation System is designed for business and nonprofit leaders and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information was collected without legally sufficient authorization, we will take reasonable steps to delete it.
9. Third-Party Services and Links
Our services may link to or integrate with third-party platforms. Their privacy practices are governed by their own notices and terms. We are not responsible for third-party privacy, security, availability, or content.
10. Changes to This Policy
We may update this policy as our services, practices, vendors, or legal obligations change. The effective date at the top identifies the latest revision. Material changes may also be communicated through the website, account, or email when appropriate.
Questions or requests
Email [email protected]. Please include the page or policy involved and enough detail for us to evaluate and respond to your request.